ERP Transformation Readiness
Platform selected. Is the business ready?
Once configuration hardens, every operating change becomes a change request. The business case depends on changes the platform is meant to enable, and those have to be defined first.By 2027, more than 70% of recently implemented ERP initiatives will fail to fully meet their original business case goals.Gartner, Enterprise Resource Planning research
Readiness is an operating-model question
Platform programs assess readiness carefully: data, integrations, training, cutover. One question is usually missing. Has the business decided how it will run on the new platform, flow by flow, before the configuration is set?
A platform automates whatever operating model it is given. If the design workshops start from the current flows, the program delivers the old operating model with new screens. The business case depended on something else: different routing, fewer handoffs, governed intake, proof of completion.
Two kinds of requirement, one program.
What your team can do after training.
Foundation teaches the method on the Meridian case, with each area applying it to its own work. Practitioner Intensive applies it to one live transformation.
Run the Foundation Course with business leads and the integrator’s leads in the same room before the first design workshop. Each area leaves with the operating requirements it must bring to design.
Outcome: Configuration starts from one definition of the work. Learned through the Meridian case in Foundation; applied to one live transformation in the Practitioner Intensive.
If the lowest capable, most cost-effective path for each type of work is not decided first, the system automates the path the work already takes.
When should operating requirements be defined?
Before design workshops lock the configuration. After that point, every operating change becomes a change request.
Is this the same as business process requirements?
Process requirements describe steps. Operating requirements state what the operating model must make true across a whole flow, including where it must hold and who decides.
Who on the program should learn this?
The program office, workstream leads and the business owners of each flow. The Foundation Course takes up to twelve people from across your enterprise.
