See how the work actually moves.
Map GET · SORT · DO · PROVE · IMPROVE and the boundaries where work changes hands, state or meaning.
On the sheet: trace real units of work straight across, rate only material friction, and mark every observation Seen, Recorded or Reported. What leaves the tool: your top priorities for the next one.

See what the operating system is telling you.
Capture actual work, seams, handoffs, exceptions, workarounds and evidence gaps before deciding what they mean.
On the sheet: one complete observation per row — what happened, the stated way, the signal, the consequence — rated once across Flow, Outcome, Experience and Control. What leaves the tool: the condition that deserves deeper inquiry.

Connect strategy to what must become true.
Move from mandate and business conditions through transformation requirements, enablement conditions and work.
On the sheet: conditions stated as states, requirements that would survive a solution change, and the conditions that fall between the work. What leaves the tool: the chain most needing its connections tested.

See what connects — and what doesn't.
Map the relationship between required operating conditions, accountable work and the evidence intended to demonstrate them.
On the sheet: owner and decision authority answered separately, evidence with a named source, and “none identified” recorded as a result. What leaves the tool: the value question that most affects what you can claim.

Separate the claim from the proof.
Place value claims against hypothesis, forecast, evidence and validation — and identify what would be required to move the position.
On the sheet: every claim gets its boundary, reference, evidence source, value owner and validation owner — and no position stronger than the evidence allows. Positions move in both directions.

ZBTOS™ Foundation teaches the five tools as one integrated methodology — two days, your own cohort, a worked case from mandate to value proof.